Visitors hit by £100 fines urge others to avoid Belvoir Castle

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Angry visitors to Belvoir Castle have hit out at changes to its parking charges, which have seen many hit with £100 fines.

Scores of negative comments about the confusing fees have been posted online, to prevent others falling foul of the new rules.

The comments, which have appeared on TripAdvisor in the last few days, all criticise the confusion surrounding car parking at the historical Belvoir Castle site.

The parking, which is run by Initial Parking on behalf of the Belvoir Castle estate, was installed last year to replace the previous system, but in recent days growing concern about the apparent ambiguous and unclear nature of the payment signage at the site has led to scores receiving fines of £100.

Others have also criticised faulty machines on the estate’s car park which have led to the same outcome.

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Now, online reviewers are calling on would-be tourists to stay clear of the castle altogether until the situation is resolved.

“The car park signage and tickets are very poor to understand,” said one of the affected reviewers on TripAdvisor.

“We thought we had another 20 minutes. Save your money and visit somewhere better value for money.”

“Belvoir Castle management should be ashamed of the deliberately ambiguous and confusing payment signs,” said another.

“Would it really be that difficult to employ a car parking company that can write signs using basic clear everyday English and use machines that tell you exactly what you owe?”

However, some users have not found confusion from the system at all, with some saying it was “very clear” while other more positive reviewers then questioned the intentions of those criticising paying to visit a tourist attraction in the first place.

“How do so many people expect [a] privately owned businesses to keep on going without visitors having to pay for things[?]”

The swell of negative reviews has prompted Belvoir Castle to speak out on the matter.

“We are aware of a number of people who have been issued with parking fines by the third party operator we have contracted to run our car parks at Belvoir Castle and the Engine Yard village,” said a spokesman for the estate.

“We are in discussions with the operator to ensure the car parking charges are clear and easy to understand for all visitors so that they do not overstay their booking.”

Initial Parking are yet to comment when approached by Leicestershire Live.

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Read More:Visitors hit by £100 fines urge others to avoid Belvoir Castle