If you’re reading this article, it means that Indiegogo is no news for you. But whether you’re a first-timer at crowdfunding or have run multiple campaigns before, you might still want a quick rundown of Indiegogo perks, what they are, and how to leverage them.
Being one of the most widely-used crowdfunding platforms on the web, Indiegogo has been the go-to solution for product creators for years. So, in this article, we’ll cover one of the key aspects behind all successful campaigns – Indiegogo perks.
Having been in the crowdfunding industry for years, we’ll dive into what Indiegogo perks are, what types there are, how to manage them, and discuss the best practices for using them to maximize your success. Let’s roll.
What Are Indiegogo Perks?
Many people think of crowdfunding as a system where people (backers) pledge their money for a product that does not yet exist to support its production. However, Indiegogo perks bring some much-needed clarity on that front. A perk is a specific incentive for the amount of money you, as a backer, pledge for a campaign.
How do perks work on Indiegogo?
Think of it as any e-commerce platform experience where you add a product to your cart and proceed with your purchase. The same happens here, you select a perk (whether you want a single product or a two-pack, for example), and you pledge money to secure that product for yourself when it goes to mass production after the campaign.
Of course, backers can always support any crowdfunding campaign without a specific perk out of sheer goodwill. Still, we’ll be sticking to Indiegogo perks as a reward system for the community’s support.
Benefits of using Indiegogo perks
Using Indiegogo perks effectively convinces a community of backers to support you. According to Indiegogo, campaigns that utilize perks raise 143% more funding than projects that don’t.
You can offer perks if you want to or think you need something specific to offer your visitors. However, you can get creative with your campaign and still package any offer you have as a ‘perk’ for your community.
Many creators create $10-25 perks that offer a personalized thank-you note from the founder, branded merch, or other items.
Types of Perks Offered by Indiegogo
When it comes to Indiegogo perk types, the choices are straightforward. You can create a standard perk, an add-on perk, and, most beloved by campaign owners and marketers, a secret perk.
The standard perk is your regular reward – usually, creators set up a few variations of the main flagship product with discounts that apply to various stages of the campaign. For example, you could have a super early bird perk that offers the most significant savings and limited availability. Once that runs out, or your offer expires, you can have the early bird, Indiegogo special, etc.
You can apply the same logic to the item quantity. Say your product is a wireless charger; you could have a perk for a single item, a two-pack, or a family pack. Those would all be separate perks.
The main thing to remember with Indiegogo perks is that you need to have an ironclad strategy of offering enough perk options that a backer can comfortably choose from but, at the same time, keep the quantity and variations simple so they understand.
Add-on perks are incredibly effective for increasing the average order value from backers. They are the replica of Amazon’s “frequently bought together” section, where Amazon offers you complementary products that go well with your primary offering.
Sticking to the wireless charger, you also have gift packaging, a travel case, and an extra cable. All those items could be created as add-ons and offered in addition to your main product, increasing average order value and your funding in return.
Backers can easily skip this step if they wish to avoid buying add-ons that will only affect the overall user experience. Additionally, you’ll be able to utilize add-ons later if you plan on using a pledge manager to fulfill the orders.
Secret Perks: How to Handle Them
The best aspect of Indiegogo is the ability to create secret perks as needed. The key is that the secret perk is only visible to people with a direct link to this perk. Otherwise, it needs to be visible to regular page visitors.
That is great for several reasons when it comes to crowdfunding marketing tactics:
- Advertise a flash sale or a secret deal that’s not available elsewhere.
- Offer a more significant discount to a specific group of people, like your email list, without affecting other visitors.
- Create customized perks for various purposes – add a banner with a picture of an influencer about to promote your product, for example.
Secret perks provide more space to be creative and persuasive with your campaign, with the added flexibility of testing various things without “offending” current backers in case the secret perk features a more significant discount. We all know that backers often pledge their money to support your campaign in return for paying a significantly lower price.
To create a secret Indiegogo perk, you need to create a regular one and select “Secret Perk” from the dropdown menu of the “Create New Perk” button.
Indiegogo Perk Rules and How They Work
Unlike Kickstarter, Indiegogo doesn’t have too many strict rules when launching your campaign. You don’t have to have a functional prototype, even though it’s a huge advantage. Once you are ready for a launch, you can take your campaign live.
However, there are still some rules you should adhere to when setting up your campaign page and your Indiegogo perks.
You can find the complete list of Indiegogo perks on their website, but we’ll still go over some of the most basic ones to give you an idea of how they work and what you can do.
For example, if you’re running a mask campaign, you should stay clear of messaging that suggests your product can cure or treat something. Indiegogo and Kickstarter have been very strict with this rule since the pandemic.
You are also not allowed to offer gambling perks or lottery experiences to your backers, stocks, and shares in your company.
On the list of prohibited items, Indiegogo clearly states that alcohol, controlled substances, vaporizers, and the like are in no way allowed as perks.
Most of these rules are straightforward, so as long as you focus on your Indiegogo perks strategy, messaging, and pricing, you should be fine as far as the guidelines go. It leads us directly to the next couple of sections of this article.
How to Create Effective Perks for Your Indiegogo Campaign
Indiegogo perks are an excellent tool for any campaign owner looking into increasing their raise and incentivizing their community with various offers. From physical products to personalized experiences, you can use perks to engage with your audience more effectively.
Many nuances go into creating and setting up Indiegogo perks in the most attractive way possible for your potential backers. So let’s go over each step with utmost care and attention.
Remember that, as physical product creators, you will already have a complicated logistics process for fulfilling and delivering those products. So go as straightforward on Indiegogo as possible and leave the majority of details for when you conduct your post-campaign survey and pledge management.
Create Perk Items
First, you need to start with your items, which are everything the perk will include. Sticking to the wireless charger scenario, what will be included “in the box” the backer will receive?
Create your items accordingly since you’ll need to include them in each perk with their respective quantities, i.e., a single charger perk will consist of:
- 1x charging stand
- 1x charging cable
- Branded box
To give you a better visual idea of what’s it going to look like, here’s an example from one of our campaigns, Pulsetto:
Set Options for Colors and Sizes (If Available)
If your product comes in various colors and sizes, you can set those up on Indiegogo so the backers can easily choose their preferred specifications.
However, keep the process simpler on Indiegogo and let backers choose those in the post-campaign survey. However, you’ll need to clearly state this beforehand, so the backers know they’ll choose their preferred color or size later.
Set the Prices
To ensure your offer is as compelling to the backer as possible, set the retail price as calculated internally but make sure to offer the best possible discount for Indiegogo users. It’s both required by Indiegogo and recommended by the whole industry.
Crowdfunding backers should get the best possible price offer over any future price points.
Perk Title and Description
This section is essential. Since you’re limited in description characters, you’ll have to be as efficient with the space as possible.
We recommend not going into detail about the product but instead focusing on necessary information here. Let the backers know what they’re getting, emphasize the discount and include any shipping or other information they need to be aware of.
“Your team deserves the best and stress-free life. ➡ Get a company pack bundle of 3 Pulsetto devices today and enjoy 33% off the retail price. ➡ Our special offer also includes FREE worldwide shipping!”
Visitors can find the product description and benefits on the campaign page. What they will likely easily miss is the shipping information.
If you’re going to charge for shipping, include a shipping table per country/region on your campaign page and mention this in your perk description.
Most of the time, you want to have an initial estimate on how much of each item you want to sell on crowdfunding platforms to understand the desired raise amount, production volume, and costs.
So while you can set the quantity for each of your perks on the platform accordingly, we recommend using the Quantity feature of Indiegogo perks as a marketing tactic.
Play with the rule of scarcity and create urgency by setting the available quantity to as little as ten and manually topping it up every time you get close to running out. This process will be dull, so we always recommend automating it with perk management tools like Perkfection.
With the scarcity factor in place, backers will see a limited quantity left and psychologically rush to lock their spot with that price.
Managing Indiegogo Perks
We discussed creating effective Indiegogo perks for your campaign and pricing tips in the previous section. But what do you do, and how do you manage all your Indiegogo perks once you’ve launched your campaign?
Managing Indiegogo Perks after Launch
If you’ve already launched your campaign, there’s little you can do with your Indiegogo perks as far as editing goes. You can no longer edit the title, the price, the description, etc. The only two fields subject to change will be available quantity and shipping date.
In case you made an error or typo in the description or title of your perk, you can hide the existing perk, duplicate it, make your edits, and then publish it as a new one.
The hidden perk will no longer be visible on the campaign page, and backers will see the updated one instead.
Every time you decide to close down a perk, whether it’s because you want to increase the prices or create a perk for a special occasion for a limited time, you can always duplicate it from the existing perks and change the variables as needed.
Managing Indiegogo perks is very easy, but it does require attention to detail. Otherwise, backers will quickly lose trust in the brand and the campaign.
Best Practices for Promoting and Delivering Perks
Now that you know how to create Indiegogo perks, it’s time we dove into how to make them desirable for backers and promote them effectively.
A few default strategies come with crowdfunding campaigns, such as using Early bird perks. But not everyone can implement them well and squeeze their maximum potential. Let’s take a look at how you should use Indiegogo perks to raise funds.
Super Early Bird
The most imperative ones are your crowdfunding campaign’s first 24-72 hours. From that point onward, the success of your campaign is either ensured or doomed.
So the best strategy for the early days of your campaign, assuming you have done lead generation and gathered enough “early birds,” is to offer backers the most significant discount at a limited availability for the first 24-72 hours.
Set a quantity limit to as high or as low as you can comfortably afford while offering your early supporters a huge incentive to back your campaign ASAP.
Once the quantity reaches its limit or the time runs out, you can hide this perk and unlock the next level.
Typically you want to stick to your word regarding timelines. So if you launched the campaign ten days ago, but you’re still offering the super early bird that should have expired seven days ago, that can be a little icky.
Once you gained momentum and started strong on your campaign with the super early bird discount, close it down and start running the early bird. It still needs to be significantly cheaper than the retail price but more expensive than the super early bird.
There’s nothing worse for a crowdfunding campaign than deceiving your super early backers. They won’t be quick to forgive.
Indiegogo early bird perks don’t have to have a limited timeframe. However, if your campaign is performing very well, shut them down after a week or so to keep the momentum and raise more money.
Countdown Timers and Banners
Unlike Kickstarter, Indiegogo perks don’t offer the option of setting up a built-in timer for the perks. However, you can still utilize countdowns to increase the sense of urgency for backers.
You can always create a banner with a timeclock gif and place it on top of your campaign page, so each visitor sees it. On top of that, you can use platforms like CountdownMail that embed countdown timers straight onto your page.
Multi-Item Packs That Target Human Emotions
We’ve already talked about offering two-packs and such, but the key here is to make the messaging of multi-item packs relatable to the backer.
Instead of naming your perk a 2-pack or 4-pack, be a little more creative with your wording. Speak to the backer through your perk titles and banners. Position your perks as a “family pack” or a “travel buddies pack” – these also make the backer think of gifting your product to loved ones, even if they didn’t initially consider that.
While Indiegogo calculates and shows the discount percentage on the perks by default, it’s always better to tell the backer how much money they’re saving by backing that specific perk.
Our brains programmatically see 20% discounts, so sometimes the backers might fail to realize the direct monetary value of their savings. Go ahead and tell the backers they’ll be saving $60, and they’ll appreciate it. You can either highlight this on the perk’s banner or write it in the description of your perk.
Special Occasion Perks
Use every major or minor occasion to design and create special perks. From Valentine’s to Earth day, create limited quantity discounted perks, set them as a “featured perk,” and promote them through advertising, community sharing, email marketing, social media, and all other channels.
Find ways to make your perks more “marketable” to the backers. Everyone loves special deals, even if the deal is only a $5 saving.
As a crowdfunding platform, Indiegogo offers a lot of marketing benefits to product creators, and Indiegogo perks, with all their differences, are one of them.
Knowing how to manage Indiegogo perks effectively can be the ultimate deciding factor on whether or not your campaign will succeed. If you’ve made it through this article, you should be on your way to creating compelling perks that sell. So, best of luck!